WELCOME TO STSI

S
ecurity Training Services International (STSI) is dedicated to raising the bar on professionalism within the private security industry and enhancing American national security in the process. To accomplish this important goal we offer a variety of training services including security training books and manuals to assist your company in meeting or exceeding company and state training requirements and goals. Those training books and manuals can be found on the Country Cop Books home page along with other books  authored by Michael Jaquish on a variety of topics. Michael Jaquish also offers comments on current affairs and global security issues on the GLOBAL TERRORISM page, THE VIGILANT AMERICAN page and the STRANGER IN A STRANGE LAND blog page. Information about specific training services and STSI trainers can be found by following the tabs for those topics.

Thank you for visiting the STSI/Country Cop Books web site. Please feel free to contact STSI if you have any comments or requests for support or training books on topics not listed here. STSI is capable of producing training materials on a wide variety of topics on an individual need basis.


Email Address:
www.starborn1@yahoo.com
Phone Number:
(253) 265-3561

Send checks or correspondence to:

Michael Jaquish or STSI
3305 72nd Ave Ct NW
Gig Harbor, WA, USA 98335

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TRAINING BOOKLETS

Short training booklets (10-30 pages) on any security topic you can imagine are available upon request. These booklets come in handy for conducting follow-up or in-service training to keep your people sharp and comply with pre and post-assignment training requirements. If STSI doesn't already have what you want, we will create it in short order. Some of the current topics that are available include:

-Executive Protection
-Bank Security
-Construction Site Security
-Access Control & Weapons Screening
-Defensive Driving
-Handcuffing
-Civil Disturbances
-Apartment Complex Security
-Mall Security
-Introduction to Terrorism
-Disaster Preparation for Home and Work
-Bicycle Security Patrol
-Use of Force
-Firearms Safety
-Street Survival
-Marksmanship
-Workplace Violence
-Emergency Response (OSHA Material)
-Armored Truck Security
-Diplomatic Security
-Patrol Procedures
-Security Guards & The Legal System
-Communications & Report Writing
-Loss Prevention & Shoplifting Security
-The Science of Lock Picking Simplified

These booklets may be customized with your own company logo and information if desired. They are available in 8 & 1/2" X 11" format in spiral bindings. PRICE: $25.00 each plus sales tax (if applicable) and $5 shipping and handling. Shipping costs are reduced when ordering multiple booklets. International shipping rates are calculated individually.

TOPICS COVERED IN THE ROLE OF THE SECURITY OFFICER INSTRUCTOR MANUAL/TEXTBOOK:

 

Introduction

Ch 1: THE BASIC ROLE OF

THE SECURITY OFFICER

Ch 2: CRIME AND LOSS

PREVENTION

Ch 3: THECRIMINAL

JUSTICE SYSTEM

Ch 4: OBSERVATION

Ch 5: SECURITY AWARENESS

Ch 6: PROPER ACTIONS,

REACTIONS AND DIVERSITY

Ch 7: EQUAL EMPLOYMENT

OPPORTUNITY & DIVERSITY

Ch 8: HOMELAND SECURITY

Ch 9: INFORMATION SHARING

Ch 10: TERRORISM AND

SURVEILLANCE

Ch 11: JOB ASSIGNMENTS

AND POST ORDERS

Ch 12: PATROL PROCEDURES

Ch 13: SAFEGUARDING

INFORMATION

Ch 14: LEGAL POWERS

AND LIMITATIONS

Ch 15: PRINCIPLES OF

COMMUNICATIONS

Ch 16: WORKPLACE VIOLENCE

Ch 17: PRINCIPLES OF

ACCESS CONTROL

Ch 18: EMERGENCY RESPONSE

Ch 19: SAFETY AND ACCIDENT

PREVENTION

Ch 20: REPORT WRITING

Ch 21: LIFE SAFETY AWARENESS

Ch 22: ARMED GUARD

FIREARMS TRAINING

Ch 23: MARKSMANSHIP

Ch 24: STREET SURVIVAL

Ch 25: DEFENSIVE DRIVING

Ch 26: ARMORED TRUCK

SECURITY

Ch 27: DIPLOMATIC SECURITY

Ch 29: BLENDING IN

Ch 30: HANDCUFFS AND

HANDCUFFING

FINAL EXAM

APPENDIX

 

 

 

 

 

 

Wednesday, 10 October 2007

On October 05, 2007, two Loomis armored truck guards (both retired career Philadelphia police officers) were shot and killed by a robber in broad daylight as they removed deposits from a Philadelphia Wachovia bank ATM.

 

The robber approached the car from behind shortly after 8 a.m. after parking his getaway car across the parking lot and walking 700 feet to the Loomis Armored van, apparently undetected. He shot one guard in the chest, then went around the vehicle and shot the second guard as that guard "tried" to un-holster his gun. The suspect then fired at the cab of the Loomis van, shattering the glass and injuring the Loomis driver before fleeing the scene.

 

"He just came out initially and just assassinated them, that fast," police Commissioner Sylvester Johnson said. "Neither the victims nor a third guard in the Loomis van (who was injured) fired a shot, it was an assassination."

 

These "assassinations" were caught on bank security cameras, enabling the police to identify the suspect in a short time, who coincidentally was taken into custody soon after the incident on an unrelated charge.

 

None of the three guards were wearing bulletproof vests. Loomis does not require guards to wear the vests, which cost $350 to $700, but it encourages their use, Loomis company spokesman Mark Clark said.

 

What we have here is a classic example of management failure to provide for the basic safety of their employees. Having worked in the armored truck industry as a firearms and street survival trainer and safety compliance supervisor for nearly ten years following a career in law enforcement and diplomatic security, I am perhaps more qualified to evaluate this situation than most. This admittedly very tragic incident contains within it three primary safety issues that really need to be addressed within the industry if anyone expects to reduce the number of similar incidents in the future.

  1. No ballistic vests
  2. Complacency of the victims
  3. Training

The armored truck industry provides vital economic services to the American business community as it attracts hundreds of players who compete for bank and business cash transport contracts that are generally awarded to the lowest bidder. This generates low wages for employees and severely limits the amount of capital investment that can be made for operational expenses such as training and equipment like ballistic vests, trucks and firearms.

 

That being said, it must be pointed out that it IS possible to provide for the safety of employees in the three areas listed above without bankrupting the armored truck company. It is simply a matter of priorities and awareness.

 

Unfortunately, management expertise and capabilities vary greatly within the industry. In my experience, I have observed that managers are all too frequently prompted or hired based upon "who they know" rather than how qualified they are in terms of people management skills and safety awareness. And in this particular field, safety awareness and enforcement is crucial because if it is not handled properly, people die.

 

The two major players in the industry: Loomis and BRINK'S, INCORPORATED have similar "voluntary" employee ballistic vest programs. They pay for part of the cost of the vests if the employee wishes to purchase one but they do not require their employees to wear them. Most other armored companies do not even provide such a program and more often than not, armored truck guards do not wear vests.

 

Considering the inherent risks of the occupation, this seems incredible to me. OSHA requires employers to provide proper PPE (Personal Protection Equipment) for all industries but for some reason, OSHA seems to have dropped the ball in this particular area. As a certified OSHA instructor and a certified armored truck street survival instructor for BRINK'S, Incorporated, I have been expressing astonishment about this for years but my words have thus far, fallen on deaf ears, even as employees have continued to be killed.

 

The armored truck industry has had ample time to respond appropriately to this threat and they have failed to do so. I believe it is now time for OSHA to step in and require that ballistic vests be worn by all armored truck employees who work on trucks.

 

The other issue that needs to be addressed is training. Street survival training for armored truck guards varies widely within the industry. There are no national standards and few states have managed to address this particular aspect of the private security industry with specific training requirements. This is tragic, because lack of training and complacency gets more people killed in the industry than any other single factor.

 

This Loomis incident appears to be a good example of what happens when two security professionals let their guard down. Anytime you have a two-man ATM crew, one is supposed to serve as a guard to watch for bad guys while the other replenishes cash in the ATM. Furthermore. the armored truck driver is supposed to be constantly watching for bad guys as well. It is a team effort devoted first and foremost to safety and survival. Unfortunately, human beings get complacent. After months or years of no threats, they tend to get lazy and fall into a mental condition that reduces their awareness of their environment. When this happens, they become easy (soft) targets and those are the individuals who become statistics in our society's war against the bad guys.

 

This is where management must bear the responsibility. Training is important in this industry because it prepares employees to survive deadly-force encounters. But to be effective, basic training must be followed up with appropriate policies and procedures that send the message that the company is REALLY serious about employee survival and safety. Those rules must be enforced consistently and fairly and follow-up street survival training should be regular and ongoing.

 

Right now, this only happens infrequently at best, even among the major players in the industry who may provide lip-service to believing in the importance of such training. I experienced this over and over at BRINK'S. Corporate security officials battled with local branch managers constantly in a futile effort to convince them to spend the money for such training and branch managers (who are under additional pressure to generate more profits) generally played shell games to avoid having to spend any more than absolutely necessary for deadly-force encounter preparation training.

 

If we as a society ever expect to reduce the number of armored truck deaths, we simply must step forward and demand changes and accountability for such companies by passing legislation that will require adequate training for this industry and make armored truck companies liable for negligence that results in employee deaths and injuries.

 

Michael James Jaquish- International Security Consultant

 

POSTED BY: Michael Jaquish AT 01:52 pm   |  Permalink   |  0 Comments  |  E-mail this
Thursday, 04 October 2007

Have you been following all that furor over the September 16th (2007) shootout in Baghdad involving Blackwater contract security operatives? Blackwater chairman Erik Prince defended his company on Tuesday, deflecting charges that his staff acts like, "a bunch of cowboys immune to legal prosecution" while protecting US State Department personnel in Iraq and Afghanistan.

Mr. Prince (a 38-year-old former Navy seal) told the house oversight and Government reform committee on October 2nd, "I believe we acted appropriately at all times,"

I happen to have had the distinct privilege of working for them as an instructor for a time so I may have a bit more of a stake in the controversy than the average person. I managed to catch the entire senate hearing on CSPAN the other night and found it very informative to watch as the democrats generally competed to make Erik Prince (Blackwater owner) look bad while the republicans did their best to make him look good. Partisan politics at its very best!

 

Just for the record:

 

What a crock!

 

There is no way the US Military with their present capabilities could currently perform the specialized diplomatic security work of close personal protection body guard duties that those 800 Blackwater specialists now  perform for US Diplomats stationed in Iraq and Afghanistan. Anyone who says otherwise simply does not understand what diplomatic security is all about. The rules of engagement are totally different than Police or battlefield tactics and it takes extensive and specialized training to create an effective EP (Executive Protection) specialist capable of operating in a unique high-threat theater like Iraq. In EP, the entire objective is to protect the package at all costs within very specific escalation of force guidelines. American diplomats need and deserve to be protected, even if it means employing actions that may tarnish relations with the country in which they are operating. And. despite what you may hear, the 'loaded' costs of providing such a service via our military would be more expensive for our government than contracting the service out to a private contractor. NOT LESS!

 

Erik Prince is being targeted and harassed by the liberals because he is a true American with extremely high standards of performance for his employees and a very effective businessman. This is war and people get killed in war. And when the battlefield is an urban environment, civilians will die. Sure, there are rare occasions where individual operatives act inappropriately. When that happens, they need to be prosecuted to the fullest extent of the law! The problem here is that this war in Iraq is unique in so many respects. For instance, our current laws need to be revised in order to cover US Government contractors like Blackwater and that will be done thanks to recent incidents. Erik Prince is in favor of such a change in the law and he fully supports prosecution of any contract employee who crosses the line. And when this happens, all agree that those individuals need to be prosecuted IN AMERICA for their crimes... not in some third-world country where they will be very unlikely to receive a fair trial and are likely to be subjected to sub-standard conditions and very inappropriate punishment if convicted.

 

And oh. for the record: The dictionary defines "Mercenary" as a soldier hired for services in a foreign country. Blackwater employees only work for the US Government or US Government approved and sanctioned clients.

 

-Mike Jaquish

 

10/05/07 Reader Response:

 

 

Mike,


I just this hour returned from Ft Jackson and two days of live fire exercises.  I like your blog, but consider how you would answer American troops who have complained about Blackwater's propensity to fire quickly.  Their opinions are worth something -- unlike the Dems or Pubes.

 

-TN

 

 

MIKE'S REPLY:

 

The average citizen does not fully understand the objectives and rules of engagement for diplomatic security in an environment like Iraq and neither do our soldiers. We have the best military in the world but they are on a slightly different screen in terms of rules of engagement than the diplomatic security operatives. I suspect those you heard complaining about BW were those who simply do not have an understanding of this difference and were inwardly envious of the wonderful pay scales contractors command. Most BW employees are former Police and/or US Military (many are former US Navy Seals or Special Ops) so they too understand what the military rules of engagement are. However, they approach their mission differently because they have received additional training and are complying with specific State Department contract requirements that clearly govern their actions. 

 

Diplomats in Iraq are the highest priority target for the enemy because taking out a US Diplomat is an incredible boost for their morale and it increases recruitment. US Diplomats also play a critical role in working to stabilize the situation there so taking one out undermines that process.  It is therefore crucial that we pull out all the stops to ensure their safety.

 

On Tuesday night I watched 3 top members of the State Department testify after Erik Prince (BW owner) and they expressed nothing but praise and support for Blackwater tactics. There was a very high-ranking Ambassador, the head of DS himself (or possibly #2... a tall, gray-haired man with a deep voice... can't recall his name) and the man in charge of finances for State. The DS guy described the rules of engagement for BW shooters in detail and  clearly described why it would not be possible for current US Military personnel to do the job without a lot of additional training. He assured the senators that BW generally follows the same procedures DS themselves would follow if they had enough personnel to do the mission themselves. (There are only 1,450 DS agents and BW currently provides an additional 800-1200 operatives.)

 

It is admittedly, a very delicate balance. Sure, no one should be allowed to kill any person unnecessarily and even with DS there are lines that cannot be crossed. Human beings being what they are, it is inevitable that they will make inappropriate decisions from time to time when being shot at. Even the US Military finds this to be the case (and there are currently several facing charges now). BW has been involved in something like 4 shootouts per week on average since being deployed in Iraq several years ago and they have only faced bad press on two or three incidents. I would say that is a pretty good record, wouldn't you? 

 

In Iraq, there simply has to be a presumption that every other person or vehicle on the road may be the enemy when a diplomatic convoy is proceeding through an area. The general public there has been made very aware of diplomatic convoy procedures via local media and all diplomatic vehicles have warning signs ordering everyone to maintain a distance of at least 700 feet. If someone violates the directive, they follow procedure by issuing commands, flashing lights & sirens at them, then firing warning shots, then shooting at the tires or radiator of the vehicle if they fail to stop, then shooting into the windshield if they continue to ignore commands. In a heavily populated urban environment such as Baghdad, some rounds are likely to stray from the target because humans are human and because much of the time, you are firing from a speeding vehicle. If innocents die, that is very unfortunate, but the greater objective is to protect those who are there to bring an end to the conflict.

 

This latest controversy is actually very good for our nation because it is likely to clear up a lot of misunderstandings about this subject as well as get some needed laws passed to allow for intentional disregard of the rules of engagement by individual operatives.

 

-Mike Jaquish

ANOTHER READER'S COMMENTS:

Mike,

We are inundated with conflicting information from the internet and media. One can find agreement for any viewpoint. Currently, journalism is tabloid-style sensationalism. What happened to truthful reporting? The trend is frightening.

Our son serving in Iraq concurs on Blackwater?finding truth is challenging. During the Clinton administration I conversed with a priest about social morality. I expressed my concern that few citizens cared about the sexual indiscretions of our President. Many priests even believed it was personal/private business. The President of the United States is a public servant, and as such should above all set an example of honest, courteous and proper behavior, particularly on the behalf of our children and young people. This goes for CSPAN's editors as well.

Have you ever had the opportunity to watch a "live" news story on one of the alphabet channels, and then view the same event on BBC news? The difference in clips AND viewpoint is shocking.

Do you think America can/will rise to the challenge?

SD

MIKE'S RESPONSE:

I doubt it.

 

 

 

 

 

POSTED BY: Michael Jaquish AT 12:23 pm   |  Permalink   |  0 Comments  |  E-mail this
STRANGER IN A STRANGE LAND

To comment on this Blog, email Michael at www.starborn1@yahoo.com

 


 


"Teaching Security Professionals to remain safe in an unsafe world while accomplishing their mission."

Security Training Services International
-Serving International Security Clients Since 1989-


3305 72nd Ave Ct NW
Gig Harbor, Washington 98335
Phone: 253-332-4641
Email: starborn1@yahoo.com